It is important to remember that most insurance/benefit plans seldom pay 100% of necessary treatment. Please keep in mind that the benefit package chosen by your employer group is ultimately the determining factor on what is and what is not a covered expense, regardless of what you actually need. After your consultation and treatment planning with one of our surgeons, we will be happy to submit an insurance pre-determination to help you identify your available benefits. While we will do our best to help you optimize your benefits, it is crucial for you to understand the requirements/limitations and access restrictions of your insurance/benefit plan as well as your estimated expense.
Our goal is to deliver patient focused oral surgery treatment at a reasonable cost to our patients, therefore payment is due at the time service is rendered. For your convenience, we accept Visa, MasterCard, Discover and American Express. We offer patient financing directly through CareCredit and Prosper Healthcare Lending.
- Please remember you are fully responsible for all fees regardless of coverage and/or if your insurance company deems treatment to not be dentally/medically necessary.
Should we participate with your insurance benefit plan, we will collect your estimated copayment at the time of surgery. For all accounts which are not paid in full at time of surgery, we do require a complete financial guarantee to be kept on file. This financial guarantee is completed in the office and retained until your account is fully settled.
We will send you a monthly statement so that you are aware of your account status. Please call our office if your statement does not reflect your insurance payment within that time frame. Any errors or omissions need to be reported within 30 days. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated and allows us to contain our costs.
If you have questions regarding your account, please contact the Olney Billing at Olney Office Phone Number 301-924-2155 or the Bowie Billing at Bowie Office Phone Number 301-262-1800. Many times, a simple telephone call can help get the account correct and current.